Last updated: January 1, 2026

This Privacy Policy outlines how Cannaware LLC (the “Website”, “we”, “us”, or “our”) collect, use, and protect your personal information when you visit, use our services, or make a purchase from cannaware.shop (the “Website”) or otherwise communicate with us regarding the Site (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” mean you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected according to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date, and take any other steps required by applicable law. Any changes will be posted on this page. Your continued use of the website after changes are posted constitutes your acceptance of the new Privacy Policy.

HOW WE COLLECT AND USE YOUR INFORMATION

To provide the Services, we collect and have collected over the past 12 months information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

INFORMATION WE COLLECT

We only collect your information when necessary. The types of information we obtain about you depend on how you interact with our Site and use our Services. When we use the term ” information”, we are referring to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of information we collect.

We collect this information from three sources: if and when you provide information to us, automatically through operating our Services, and from outside sources. Let’s go over the information that we collect.

INFORMATION YOU PROVIDE TO US

Information that you directly submit to us through our Services may include

• Contact details: including your name, address, phone number, and email.
• Order information: includes your name, billing address, shipping address, payment information, email address, and phone number.
• Account information: includes your username, password, security questions, and other information used for account security purposes.
• Shopping information: includes the items you view, put in your cart, save into your account, like loyalty points, reviews, referrals, gift cards, or purchases.
• Customer support information: includes the information you choose to include in communications with us, for example, when sending a message through the Services.

Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

INFORMATION WE COLLECT AUTOMATICALLY

We may also automatically collect certain information about your interaction with the Services (“Usage Data”). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information regarding your interaction with the Services.

Here are some examples:

• Log information: We collect information that web browsers, mobile devices, and servers typically make available, including the browser type, IP address, unique device identifiers, language preference, referring site, the date and time of access, operating system, and mobile network information.
• Transactional information: When you make a purchase through our Services, we collect information about the transaction, such as product details, purchase price, and the date and location of the transaction.
• Information from cookies & other technologies: We use cookies and other technologies like pixel tags to help us identify and track visitors, usage, and access preferences for our Services, as well as track and understand email campaign effectiveness and to deliver targeted ads. 

INFORMATION WE COLLECT FROM OTHER SOURCES

We may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:

• Companies that support our Site and Services, such as WooCommerce.

• Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with products or services you have requested, in order to perform our contract with you.

• When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. Also see the section below, Third Party Websites and Links.

HOW WE USE YOUR INFORMATION

• Providing Products and Services. We use your information to provide you with the Services in order to perform our contract with you, including to process your payments, fulfill your orders, to send notifications to you related to your account, purchases, returns, or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, facilitate any returns and exchanges and other features and functionalities related to your account. We may also enhance your shopping experience by enabling WooCommerce to match your account with other WooCommerce services that you may choose to use. In this case, WooCommerce will process your information as outlined in its Privacy Policy.

• Marketing and Advertising. We may use your information for marketing and promotional purposes, such as to send marketing, advertising, and promotional communications by email, text message, or postal mail, and to show you advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on our Site and other websites. If you are an EEA resident, the legal basis for these data processing activities is our legitimate interest in selling our products, according to Art. 6 (1) (f) GDPR.

• Security and Fraud Prevention. We use your information to detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activity. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password, or other access details with anyone else. If you believe your account has been compromised, please contact us immediately. If you are an EEA resident, the legal basis for these data processing activities is our legitimate interest in keeping our website secure for you and other customers, according to Art. 6 (1) (f) GDPR.

• Communicating with You and Service Improvement. We use your information to provide you with customer support and improve our Services. This is in our legitimate interests in order to be responsive to you, to provide effective services to you, and to maintain our business relationship with you according to Art. 6 (1) (f) GDPR.

COOKIES

We use Cookies to power and improve our Site and our Services (including to remember your actions and preferences), to run analytics and better understand user interaction with the Services (in our legitimate interests to administer, improve, and optimize the Services). We may also permit third parties and service providers to use Cookies on our Site to better tailor the services, products, and advertising on our Site and other websites.

Please note that cookies don’t allow us to gain control of your computer in any way. They are strictly used to monitor which pages you find useful and which you do not, so that we can provide a better experience for you. We use cookies to collect data that helps us tailor our website to your preferences. This data is used for statistical analysis and then completely deleted from our systems.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, please keep in mind that removing or blocking Cookies can negatively impact your user experience and may cause some of the Services, including certain features and general functionality, to work incorrectly or no longer be available. Additionally, blocking Cookies may not completely prevent how we share information with third parties, such as our advertising partners. For specific information about the Cookies that we use related to powering our store with WooCommerce, see https://automattic.com/cookies/ 

Please note that while your browser may allow you to transmit a “do not track” signal, like many websites, our Site is not designed to respond to such signals. To learn more about “do not track” signals, you can visit http://www.allaboutdnt.com 

HOW WE SHARE INFORMATION

In certain circumstances, we may disclose your information to third parties for contract fulfillment purposes, legitimate purposes, and other reasons, subject to this Privacy Policy. Such circumstances may include:

• With vendors or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping).

• With business and marketing partners to provide services and advertise to you. We require our subsidiaries and independent contractors to follow this Privacy Policy for any information that we share with them.

• When you direct, request us, or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations, with your consent.

• With our affiliates or otherwise within our corporate group, in our legitimate interests to run a successful business.

• In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

We do not use or disclose sensitive information without your consent or for the purposes of inferring characteristics about you.

LINKS TO OTHER WEBSITES

Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms, may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

ADS AND ANALYTICS SERVICES PROVIDED BY OTHERS

Ads appearing on any of our Services may be delivered by advertising networks. Other parties may also provide analytics services via our Services. These ad networks and analytics providers may set tracking technologies (like cookies) to collect information about your use of our Services and across other websites and online services. These technologies allow these third parties to recognize your device to compile information about you or others who use your device. This information allows us, among other things, to analyze and track usage, determine the popularity of certain content, and deliver ads that may be more targeted to your interests. Please note this Privacy Policy only covers the collection of information by Cannaware LLC and does not cover the collection of information by any third-party advertisers or analytics providers.

AGE RESTRICTION

Our products are intended for adults. We do not knowingly collect information from minors. If we become aware that we have collected information from an individual under the legal age, we will take steps to delete it.

The Services are not intended to be used by minors, and we do not knowingly collect any information about minors. If you are the parent or guardian of a child who has provided us with their information, you may contact us using the contact details set out below to request that it be deleted.

As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” (as those terms are defined in applicable law) information of individuals under 21 years of age.

You may not use or engage with the Platform if you are under twenty-one (21) years of age. If you use or engage with the Platform and are between the ages of eighteen (18) and twenty-one (21) years of age, you must have your parents’ or legal guardian’s permission to do so. By using or engaging with the Platform, you acknowledge and agree that you are not under the age of twenty-one (21) years, are between the ages of eighteen (18) and twenty-one (21), and have your parents’ or legal guardian’s permission to use or engage with the Platform, or are of adult age in your jurisdiction. By using or engaging with the Platform, you also acknowledge and agree that you are permitted by your jurisdiction’s Applicable Law to use and/or engage with the Platform.

SECURITY AND RETENTION OF YOUR INFORMATION

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” In addition, any information you send to us may not be secure while in transit. We recommend that you do not use insecure channels to communicate sensitive or confidential information to us.

While no online service is 100% secure, we work very hard to protect information about you against unauthorized access, use, alteration, or destruction, and take reasonable measures to do so. We monitor our Services for potential vulnerabilities and attacks. To enhance the security of your account, we encourage you to enable advanced security settings, like Two-Step Authentication.

How long we retain your information depends on different factors, such as whether we need the information to maintain your account, to provide the Services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

YOUR RIGHTS

Depending on where you live, you may have some or all of the rights listed below in relation to your information. However, these rights are not absolute, may apply only in certain circumstances, and, in certain cases, we may decline your request as permitted by law.

• Right to Access / Know: You may have a right to request access to information that we hold about you, including details relating to the ways in which we use and share your information.
• Right to Delete: You may have a right to request that we delete information we maintain about you.
• Right to Correct: You may have a right to request that we correct inaccurate information we maintain about you.
• Right of Portability: You may have a right to receive a copy of the information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
• Right to Opt out of Sale or Sharing or Targeted Advertising: You may have a right to direct us not to “sell” or “share” your information or to opt out of the processing of your information for purposes considered to be “targeted advertising”, as defined in applicable privacy laws. Please note that if you visit our Site with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will automatically treat this as a request to opt out of the “sale” or “sharing” of information for the device and browser that you use to visit the Site.
• Restriction of Processing: You may have the right to ask us to stop or restrict our processing of information.
• Withdrawal of Consent: Where we rely on consent to process your information, you may have the right to withdraw this consent.
• Appeal: You may have a right to appeal our decision if we decline to process your request. You can do so by replying directly to our denial.
• Managing Communication Preferences: We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.

You may exercise any of these rights where indicated on our Site or by contacting us using the contact details provided below.

We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to the request. Under applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request promptly as required under applicable law.

COMPLAINTS

If you have complaints about how we process your information, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on where you live, you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority. For the EEA, you can find a list of the responsible data protection supervisory authorities here.

INTERNATIONAL USERS

Please note that we may transfer, store, and process your information outside the country where you live. Your information is also processed by staff and third-party service providers and partners in these countries.

If we transfer your information out of Europe, we will rely on recognized transfer mechanisms like the European Commission’s Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

CONTACT

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please email us at info@cannaware.shop 

For the purpose of applicable data protection laws, and if not explicitly stated otherwise, we are the data controller of your information.